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Family Physician
Transfer Policy

At Valleyview Medical Centre, we would like to outline our policy regarding switching or transferring to another family physician within our clinic. Please take note of the following points:

Qualifications and Practice Approach

All of our physicians at Valleyview Medical Centre are fully qualified to provide primary care to patients of all ages and genders. They practice in a similar manner, ensuring consistent and comprehensive healthcare services.

Collaborative Team Approach

Our physicians work together as a collaborative team. In situations where a conflict arises between a patient’s request and their current physician’s professional opinion or advice, our team is hesitant to contradict their colleague. We believe that patients deserve an unbiased second opinion, which can be obtained by seeking care from a new physician in a different clinic.

Administrative Considerations

Accepting new patients involves a substantial amount of administrative work, including reviewing health histories and medical records. Allowing frequent switches between physicians would significantly increase this administrative burden and reduce the availability of our physicians for essential medical care.

Continuity of Care

As our physicians operate within a collaborative group practice, there is a possibility that, even after switching to another physician within the clinic, you may need to see your previous physician in certain instances. This could potentially compromise the continuity of your medical care.

We want to emphasize that this policy does not hinder your access to a physician. Fortunately, being located in Durham provides a high density of healthcare providers, allowing patients to seek care from new physicians at alternative clinics.

We appreciate your understanding of our policy as we strive to maintain the highest standards of healthcare delivery and ensure the best possible outcomes for our patients at Valleyview Medical Centre.